Executive housekeeper (hospitality)

What is an executive housekeeper in hospitality?

The executive housekeeper is the head of a hotel’s floor service: she organizes and oversees the work of the room attendants, manages schedules and the stocks of linen and supplies, and guarantees the level of cleanliness and comfort of the rooms.

A pivot between the floors, the front desk, and management, she coordinates a team that is often large and multilingual day to day. In large properties, floor housekeepers supervise the teams under the authority of an executive housekeeper.