Frontline trades Hospitality & restaurants
PMS (Property Management System)
Also called: Property Management System · Hotel management system
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What is a PMS in hospitality?
A PMS (Property Management System) is the central software for managing a hotel: it drives reservations, check-in/check-out, billing, room status, and the guest relationship, and serves as the establishment’s nervous system.
Not to be confused with the food-safety “PMS” (plan de maîtrise sanitaire). The hotel PMS centralizes commercial and operational information; it often interfaces with other tools (online booking, payment, room status).
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