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Home / Glossary / Shift handover
Organization & management Hospitality & restaurants Healthcare Logistics

Shift handover

Also called: Handover of instructions · Handoff · Handover

Last updated June 7, 2026

What is a shift handover?

A shift handover is the structured transfer of information between two teams that follow one another on the same post, so as to ensure continuity of activity: what has been done, what remains to do, the points to watch, and the instructions still in progress.

Depending on the sector, it is called a handover of instructions (industry, security), transmissions (healthcare), a hand-over (hospitality), or a shift change (rotating shifts, hospital). A failed handover is a frequent cause of errors, omissions, and disputes.

In a multi-location organization

When the handover happens out loud or in a paper logbook, information gets lost: tracing it in a shared feed makes it available to the next team, on every location.

Sources

  • INRS — Work organization and shift changes

Related terms

  • Shift change (team changeover)
  • Focus charting (transmissions ciblées)
  • Room status
  • Frontline management
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