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Home / Glossary / Digital workplace
Tools & technology All sectors

Digital workplace

Also called: Digital work environment

Last updated June 7, 2026

What is a digital workplace?

The digital workplace (digital work environment) is the integrated set of digital tools made available to employees to communicate, collaborate, and access their business applications, from any device.

Popularized by the Gartner firm, the concept goes beyond the intranet: it aims at a unified experience bringing together communication, documents, the directory, and services. Extending it to “deskless” workers is one of today’s major undertakings.

In a multi-location organization

A digital workplace only has value for the field if it fits in a pocket: a single mobile entry point to everything the team needs.

Sources

  • Gartner — Glossary: Digital Workplace

Related terms

  • Intranet
  • Enterprise social network (ESN)
  • Mobile-first app
  • SSO (single sign-on)
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