Employee feedback

What is employee feedback?

Employee feedback is the whole of the input employees express about their work, their organization, or their company — through surveys, open questions, votes, or conversations — and gathered to inform decisions.

It embodies upward communication. Regular and short (a “pulse”), it works better than one big annual questionnaire. For the field, the challenge is being able to speak up simply, from a phone, and to see that the feedback is taken into account.