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  1. Home ›
  2. Restaurants ›
  3. Chains

Same brand. Same plate.
Same standard.

In a chain, the details make the margin: portion weight, plating, allergens, timing, job descriptions. Roomee keeps the house standard visible in every kitchen — and checks it's read before service. Published once, the same everywhere.

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House standard Signature dish · 160 g · plating Published
Location · North Pending Identical
Location · Center Pending Identical
Location · South Pending Identical

Same brand. Same plate. Same space.
Open in every kitchen. Read before service.

1,200 team members open Roomee before 9 a.m. to read the briefs and plan their day.

  • La Môme Plage
  • Diapason
  • La Môme Riviera
  • Moma Group
  • D&fi Groupe
  • Thoumieux
  • Corail

The customer sees one brand. The pass sees three versions.

Your managers spend 40 minutes a day on average chasing, repeating, asking again — because they never know who's actually seen it.

Thursday, 5 p.m. The signature dish changes: 160 g instead of 180 g.

Head office sends the spec sheet. In Lille, it's printed. In Lyon, the chef hasn't opened it. In Nantes, the team kept the old plating photo.

One brand. Three plates. And the margin that slips away with the grams.

The same signature dish served in three different versions under a single brand.

At scale, here's where the brand cracks.

A chain's daily reality when information runs on WhatsApp, Excel and paper. The same information, never in the same place.

  • A directive “sent,” never “applied.”

    Head office pushes a new menu by email and WhatsApp. Seven locations out of forty see it two days later. And nobody at head office knows.

  • The brand standard erodes, location by location.

    Every location reinvents its procedures and its job descriptions. One brand. Two experiences. Twelve miles apart.

  • One departure, and continuity breaks.

    Two employees out of three leave within two years. With each departure: a WhatsApp gone dark, a personal Drive nobody can find, access that's never cut.

  • Five tools running in parallel, no single source of truth.

    Personal WhatsApp, local Excel, personal Drive, Outlook. The same information duplicated everywhere, lost with every departure. No trail to follow.

  • Every new opening starts from scratch.

    Five to ten openings a year. Each time, documents copied out by hand and improvised on-site training. Operations can't keep up.

  • The manager chases instead of coaching.

    Push a change to forty locations. Chase the stragglers three times. Answer the same questions ten times over. Coaching time vanishes.

Training no longer starts from scratch.

You train a team member for two weeks; at week eight, they leave; at week twelve, so does their replacement. The director trains instead of steering, and each departure takes the last one's rigor with it.

Roomee. Onboarding modules, checklists, job descriptions, short Roomee Studio videos, on-demand translations from Noah. The new hire trains themselves from the very first shift — they find the right move before they have to ask. The training investment stays in the house. It no longer starts from scratch with every turnover.

Onboarding path — Day 1 New team member · ready to go 0/4
  • Hygiene & safety
  • My role & my tasks
  • Service procedures
  • Who to contact
Ready for the shift · without tying up a senior

Alone on the shift, never without an answer.

The manager is at another location, the team member doing the training arrived four months ago, and the question lands mid-rush: “how do we do this again?” With nobody to ask, you guess. And the mistake makes it to the counter.

Roomee. Noah, the AI built into Roomee, finds the exact procedure in your Drives and cites it — the right sheet, not a made-up answer. Messaging reaches a manager at another location in one message. Alone at your station, never alone for real: the team member has the procedure, and someone on the other end of the line.

Front counter · evening shift Working solo
The coffee machine shows “E3” — what do I do?
Noah E3 = descaling cycle to run.
Source: Drive · Machine procedures
Karim · Manager — Central location Start the descaling — I'll call you in 2 min.

The standard isn't the standard if it isn't read.

A standard that's sent isn't a standard that's applied. Until you know who's read it, all you have is an intention.

Roomee. The Feed turns distribution into proof: who received it, who opened it, who's still to chase. No more assuming the message got through. You see it, location by location.

New standard — signature dish, 160 g Published to every shift
Reads by shift Read 0/4
  • Morning shift Read
  • Midday shift Read
  • Evening shift Read
  • Night shift Read
«  A chain is the same plate everywhere , or it's no longer a chain. I publish once, I choose who can adapt it, and I see who's read it.  »
Hugo Cassaro Operations Director · Cassaros

Frequently asked questions — chains

  • Q1. Does Noah make up answers?

    No. Noah, the AI built into Roomee, finds the exact document in your Drives and your Feed — the spec sheet, the procedure — and cites it. If it can't find it, it says so. Sourced search, not a magic answer.

  • Q2. Can each location keep its own variants?

    Yes, if you allow it. You publish a reference sheet; a location duplicates it, adapts it, and the two versions live side by side — author and date on record. The group standard always stays identifiable.

  • Q3. Does Roomee replace scheduling or the POS?

    No. Roomee is the foundation for communication and knowledge transfer (Feed, Drives, Messaging, Org chart). Your business tools stay your business tools.

  • Q4. How much does it cost?

    Per location, never per user: the tier follows your team size (up to 30, 60 or 120 team members per location), with custom pricing beyond that. Whether you have two locations or forty, you pay for the location, not per head. We price it to your scope — a quote within 24 to 48 hours. From 2 locations, the Group plan applies −20% per location with multi-location features included. Essential with no commitment; Pro and Premium on 12-month terms, 2 months free on annual billing. Data in Europe (Frankfurt), designed to support GDPR compliance.

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Explore next

Feed

Distribution that becomes proof of reading.

Drives you can name

The house standard. It stays in the house, not in a personal Drive.

Roomee Studio

Your moves filmed, subtitled, ready to train with.

No more standards that live in the heads of the veterans.

A personalized demo: we get your house standard in order, and we track who's read it — location by location.

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Roomee

The modular workspace every frontline team sets up itself. Restaurants, hotels, logistics.

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