Orders go out over personal texts, WhatsApp, phone calls — no record, no proof. Roomee links dispatch and the cab in one structured channel: the dispatch order is written, read, dated. And the site protocols, in your pocket.
1,200 team members open Roomee before 9 a.m. to read the briefs and plan their day.
Your managers spend 40 minutes a day on average chasing, repeating, asking again — because they never know who's actually seen it.
The long-haul driver gets the instruction on his personal phone: new client, access codes he doesn't have, a site he's never seen. No one to reach before 8 a.m. And on the forum, always the same advice: “ask for the order by text, so there's a record.”
Isolation makes every instruction contestable, every dispute unresolvable. The channel was the wrong one.
Here's the week for dispatch and drivers when the link runs on personal WhatsApp and word of mouth.
No channel to reach dispatch, no channel to flag a problem: a phone call, a personal WhatsApp — and nothing on the company's side.
A driver running late misses the instruction. Nothing written, nothing confirmed, procedures that change from one depot to the next. Who got it? Who understood it? Nobody knows.
The 35 hours every 5 years dissolve into reminders nobody follows. The manager answers for it. Their tools, meanwhile, don't talk to each other.
Vehicle sheet, client procedure, access map: on a personal Drive, in an attachment, printed out and out of date. And to make sense of it, you have to call dispatch back.
The driver spots something off, calls on WhatsApp: the message drowns, no ticket, no priority. The others make the same mistake all over again.
Head office sends out an instruction. Some apply it, others ignore it, and nobody knows who saw it. Depot by depot, the silos set in.
Today the instruction goes out by text, WhatsApp, phone call — on personal accounts. The message gets through, or it doesn't. “I didn't get the order” ends the argument, and nothing proves otherwise.
Roomee. One dispatch ↔ driver channel, on mobile: the order is written, notified, read, dated. And that's it. The history stays with the company, off the personal phone — designed to support GDPR compliance.
New client, unfamiliar site: access codes, dock hours, on-site contact, unloading instructions. The driver hunts for them on the phone, at 9 p.m., with no answer.
Roomee. Site sheets and client protocols live in a Drive, opened on mobile right at delivery. Noah, the AI built into Roomee, finds the right sheet and cites its source. Filled in once, available on every route. The driver arrives with what he needs — not with questions.
The ride-along — two people in the truck for the first few days — has become rare. The new hire takes over a route he doesn't know, with no mentor beside him, and learns as he delivers.
Roomee. His onboarding path, his route, his protocols are waiting on mobile: a typical run, the tricky spots, the contacts. Sign in by email or personal number, with no app to install. And that's it. He starts set up, not thrown in.
Through a structured dispatch ↔ driver channel: the order is written, notified, read, dated, on mobile. The history stays with the company. No more “I didn't get the order” without proof.
Through mobile messaging: site sheets and protocols available in a Drive, away from the office. No company phone needed — everything is in the app.
No. Roomee doesn't rely on location tracking and doesn't access drivers' positions. A tool for instructions and communication, not surveillance.
No. Sign in by email or personal number, with no MDM, no access to the other apps on the device.
No. The TMS runs the routes and the planning. Roomee carries the human instructions and the site protocols around it. It complements, it doesn't replace.
Pricing is per location, not per user: the Essential, Pro or Premium tier follows team size (up to 30, 60 or 120 team members), with custom plans beyond that. Pricing also depends on the number of locations, and we price it to your scope — a quote within 24 to 48 hours. With two or more locations, the Group plan takes 20% off per location depending on its size, with multi-location features included. Essential has no commitment; Pro and Premium on 12-month terms, with 2 months free on annual billing. Data hosted in Europe (Frankfurt), designed to support GDPR compliance, and yours. Full export, whenever you want.
A personalized demo: we send a dispatch order, open a site's protocol, get a new driver going. Logged, on mobile.
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