Does Roomee replace paper note-taking in the handover room?

For team handovers, yes. The paper logbook can stay for very short-lived notes. But a critical instruction — a revised protocol, an updated sheet, a safety reminder — deserves better than a paper you lose or a personal account nobody controls. One place. Under control.

Do teams need a work email address?

No. Sign in with a personal email or a phone number. Built for the people who have no fixed workstation and no office — nurses, porters, housekeeping, maintenance — and who already have their phone in hand. Right where they are.

Does Roomee store patient data?

No. Roomee is not a patient record, and it hosts no health data. It carries the team's documents: job aids, protocols, instructions, shift-to-shift handovers. Patient data stays in your clinical software (EHR / EMR / HIS). Each to its role: your HIS handles the patient, Roomee handles team coordination.

Does Roomee guarantee GDPR / HAS / quality-of-care compliance?

Roomee provides the technical framework: hosting in Europe (Frankfurt), TLS encryption in transit and AES-256 at rest, designed to support GDPR compliance, and an offboarding that keeps the history on the location's side. But let's be clear: Roomee guarantees no clinical compliance (CNIL, HAS, CLIN) and is not a certified health-data host (HDS). That stays with your facility and your official tools. Distributing the protocol and tracking that it's read — that's us. Validating it clinically — that's you.

How much does it cost per location?

Pricing is per location, not per user: the Essential, Pro or Premium tier follows team size (up to 30, 60 or 120 team members), with custom plans beyond that. Pricing also depends on the number of locations, and we price it to your scope — a quote within 24 to 48 hours. With two or more locations, the Group plan takes 20% off per location depending on its size, with multi-location features included. Essential comes with no commitment; Pro and Premium on 12-month terms, with 2 months free on annual billing.

Can Noah translate protocols for multilingual teams?

Yes. A team member taps “See it in my language,” and Noah, the AI built into Roomee, shows the protocol in their language — 10 languages (FR, EN, ES, DE, IT, PT, NL, AR, ZH, JA). A translation, not a rewrite: the original stays available. Handy for multilingual teams, without being the heart of the pitch. Inference runs on Claude (Anthropic, hosted outside the EU), separate from where your data is stored in Europe; your content is never used to train it.

Roomee for clinic groups: the handover that no longer gets lost

Camille Roy

Group management

Paris Centre Hotel

24 positions

Lyon Hotel

18 positions

Marseille Hotel

16 positions

HQ Paris Lyon Marseille

From one department to the next, from one shift to the next.
Everyone opens it. At every handover.

1,200 team members open Roomee before 9 a.m. to read the briefs and plan their day.

The information exists. It lands in the wrong place. Or nowhere.

Your managers spend 40 minutes a day on average chasing, repeating, asking again — because they never know who's actually seen it.

Saturday, 6 p.m. The evening handover is coming.

The day nurse has to hand the brief over to the evening shift: a protocol revised this morning at head office, an allergy to add to the job aids, a room change for room 12. She says it out loud. She writes it in the logbook. She sends a text. Three channels, no trace. At 7 p.m., the porter doesn't know about the room change. At 10 p.m., the night shift opens the unit's paper binder — the allergy sheet is three weeks old. On Monday, a near miss. The director asks: “Who saw this update?” Nobody really knows.

It isn't a problem of attention. It's a problem of traceability. The instruction lived everywhere — and nowhere at once.

Three care updates sent, only one reaches its destination.

A network of clinics. Teams in constant flux. Information scattered everywhere.

Daily life for care staff and support teams when everything runs through WhatsApp, paper, and Excel. Here's the week.

Teams in constant flux, no shared reference.

High turnover, lots of agency staff. Every new arrival hunts for their location's procedures and job aids. Scattered across paper, out-of-date WhatsApp PDFs, and a Drive. Everyone left to dig for it.
A shift-to-shift handover, and zero proof of receipt.

Morning, evening, night handovers: paper logbook, word of mouth, disappearing messages. No way to know who saw the instruction before starting their shift.
Sensitive instructions, tools nobody controls.

With no shared channel, everything spills onto personal WhatsApp, a personal Drive, paper, texts. A message disappears, and the procedure with it. And nothing to show in an audit.
One note, twenty locations, as many versions.

Five to twenty locations, the same note copied into every WhatsApp group. Some locations stay on the old version. At head office, nobody knows who's up to date.
No work email, no desk. Unreachable.

Care staff, porters, housekeeping, maintenance: they're on the units, not at a screen. The intranet and email don't reach them. Everything falls back on personal WhatsApp.
Multilingual teams, an instruction in French only.

Teams of many nationalities, critical instructions in a single language. Who understood what? Nobody knows.

Shift started in surgery, finished in outpatient.

7 a.m. in surgery, 10 a.m. in the step-down unit to fill in, 2 p.m. in outpatient. Each department has its own protocols, its own prep rules, its software set up differently — and the reassigned nurse learns it all on the fly, sometimes next to an agency worker with no one shadowing her. “Both of them lost,” and safety pays for it.

Roomee. Each department has its own space: protocols, instructions, a lead contact, phone numbers — clearly named. Moved to the step-down unit at 10 a.m., the nurse opens the space and finds, in a few seconds, how things are done there and who to call. On her phone. Working across departments no longer means starting from scratch on every floor.

Your station, 10am

SurgeryStep-downOutpatient

Step-down · department space

Monitoring protocol — Step-down
Prep & pill organizer — Step-down
What to do — alarms

MD Department lead Available

In the OR, a poorly onboarded agency worker isn't a risk tomorrow. It's a risk right now.

In a technical setting — the OR, the step-down unit — the requirements are exact: instruments, procedures, room setup. An agency worker who arrives with no one shadowing them, no access to the protocols, puts the whole team at risk. The cost of a bad welcome isn't deferred: it's here, right now.

Roomee. The new hire joins their unit's space before entering the room: job aids, protocols, how it's organized, emergency contacts, the OR org chart — on their phone, no work email. One click at the end of the assignment, and access is cut. No more email and photocopied PDFs.

Welcome, Inès Seasonal hire · Front desk · Day 1

Front desk space joins automatically
Job descriptions 4 documents
Service procedures 8 documents
Instructions log translated up to date

The schedule changes that same morning. The team, though, hears about it too late.

An emergency reoperation, a patient bumped, an OR session reshuffled: the schedule shifts the same morning. The nursing team absorbs it — often told too late, sometimes not trained on the day's specialty, while the charge nurse is in a meeting.

Roomee. The change goes out in the Feed, targeted at the team involved, with read receipts: you see who's seen it, who still needs telling. The protocols for the day's specialty? A search away in the Drive. More lead time, fewer surprises in the room.

Camille Roy Front desk manager · just now

Handover

Evening handover — 3 things to carry over 🌙

Room 306 — crib to set up before 4 PM
Room 412 — late checkout approved (2 PM)
VIP arriving 6 PM — floor 5, flowers without lilies

Read by 0/6 — the evening team

Frequently asked questions — clinics and care facilities

Does Roomee replace paper note-taking in the handover room?

For team handovers, yes. The paper logbook can stay for very short-lived notes. But a critical instruction — a revised protocol, an updated sheet, a safety reminder — deserves better than a paper you lose or a personal account nobody controls. One place. Under control.
Do teams need a work email address?

No. Sign in with a personal email or a phone number. Built for the people who have no fixed workstation and no office — nurses, porters, housekeeping, maintenance — and who already have their phone in hand. Right where they are.
Does Roomee store patient data?

No. Roomee is not a patient record, and it hosts no health data. It carries the team's documents: job aids, protocols, instructions, shift-to-shift handovers. Patient data stays in your clinical software (EHR / EMR / HIS). Each to its role: your HIS handles the patient, Roomee handles team coordination.
Does Roomee guarantee GDPR / HAS / quality-of-care compliance?

Roomee provides the technical framework: hosting in Europe (Frankfurt), TLS encryption in transit and AES-256 at rest, designed to support GDPR compliance, and an offboarding that keeps the history on the location's side. But let's be clear: Roomee guarantees no clinical compliance (CNIL, HAS, CLIN) and is not a certified health-data host (HDS). That stays with your facility and your official tools. Distributing the protocol and tracking that it's read — that's us. Validating it clinically — that's you.
How much does it cost per location?

Pricing is per location, not per user: the Essential, Pro or Premium tier follows team size (up to 30, 60 or 120 team members), with custom plans beyond that. Pricing also depends on the number of locations, and we price it to your scope — a quote within 24 to 48 hours. With two or more locations, the Group plan takes 20% off per location depending on its size, with multi-location features included. Essential comes with no commitment; Pro and Premium on 12-month terms, with 2 months free on annual billing.
Can Noah translate protocols for multilingual teams?

Yes. A team member taps “See it in my language,” and Noah, the AI built into Roomee, shows the protocol in their language — 10 languages (FR, EN, ES, DE, IT, PT, NL, AR, ZH, JA). A translation, not a rewrite: the original stays available. Handy for multilingual teams, without being the heart of the pitch. Inference runs on Claude (Anthropic, hosted outside the EU), separate from where your data is stored in Europe; your content is never used to train it.

Book a demo (20 min)

Feed

The handover that actually gets read. Read receipts, targeted follow-ups by shift. That's it.

Drives you can name

One drive per topic: job aids, protocols, safety. The latest version. Always.

Multi-location

Publish once to the group, track reads by location and by team.

No more handovers drowning in paper.

A personalized demo, no slides. We set up a location, we publish a protocol handover live. With the multi-location head-office view and read receipts by shift. You see everything.

Request a demo

The day-shift handover no longer gets lost on paper.
Every team knows what to do, the moment its shift begins.

From one department to the next, from one shift to the next.
Everyone opens it. At every handover.

The information exists. It lands in the wrong place. Or nowhere.

Saturday, 6 p.m. The evening handover is coming.

A network of clinics. Teams in constant flux. Information scattered everywhere.

Teams in constant flux, no shared reference.

A shift-to-shift handover, and zero proof of receipt.

Sensitive instructions, tools nobody controls.

One note, twenty locations, as many versions.

No work email, no desk. Unreachable.

Multilingual teams, an instruction in French only.

Shift started in surgery, finished in outpatient.

In the OR, a poorly onboarded agency worker isn't a risk tomorrow. It's a risk right now.

The schedule changes that same morning. The team, though, hears about it too late.

Evening handover — 3 things to carry over 🌙

Frequently asked questions — clinics and care facilities

Explore next

Feed

Drives you can name

Multi-location

No more handovers drowning in paper.

From one department to the next, from one shift to the next.Everyone opens it. At every handover.

Saturday, 6 p.m. The evening handover is coming.

Teams in constant flux, no shared reference.

A shift-to-shift handover, and zero proof of receipt.

Sensitive instructions, tools nobody controls.

One note, twenty locations, as many versions.

No work email, no desk. Unreachable.

Multilingual teams, an instruction in French only.

Shift started in surgery, finished in outpatient.

In the OR, a poorly onboarded agency worker isn't a risk tomorrow. It's a risk right now.

The schedule changes that same morning. The team, though, hears about it too late.

Evening handover — 3 things to carry over 🌙

No more handovers drowning in paper.

From one department to the next, from one shift to the next.
Everyone opens it. At every handover.